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Global Account Manager

Ingeniør i København

About Templafy
Templafy is a fast-growing B2B Software-as-a-Service company, helping over 1.5 million users improve productivity, branding, and compliance across business documents, presentations, and emails. Templafy’s platform assists enterprise employees in each stage of the document creation workflow, delivering more productive, compliant, and enjoyable ways of working in office applications. It’s a solution that communications and compliance teams can control, IT can trust, and employees love using. Founded in Copenhagen, Denmark in 2014, Templafy’s team leveraged more than 15 years of experience in template management and document automation to develop a cloud service solution now used by enterprise customers from all industries. Templafy’s offices are currently located in New York, Copenhagen, Berlin and Eindhoven, representing 40+ nationalities and the Templafy team serves customers all over the world.

The position
As part of our Account Management team, you will have full ownership of a large portfolio of customers. Your job is to be the strategic ‘General’ in all areas of the relationship with the customer, setting a plan to upsell to existing clients, grow the scope to sister companies, grow their usage of Templafy, and finally, ensuring customers are satisfied with the product. Your key KPI’s will be sales, customer health scores, and retention & renewals.

You will:

  • Be empowered to take key decisions on your custo...

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