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Global Account Manager

Ingeniør i København

About Templafy
Templafy is a fast-growing B2B Software-as-a-Service company, helping over 2 million users improve productivity, branding, and compliance across business documents, presentations, and emails. Templafy’s platform assists enterprise employees in each stage of the document creation workflow, delivering more productive, compliant, and enjoyable ways of working in office applications. It’s a solution that communications and compliance teams can control, IT can trust, and employees love using. Founded in Copenhagen, Denmark in 2014, Templafy’s team leveraged more than 15 years of experience in template management and document automation to develop a cloud service solution now used by enterprise customers from all industries. Templafy’s offices are currently located in New York, Copenhagen, Berlin and Eindhoven, representing 40+ nationalities and the Templafy team serves customers all over the world.

The position
As part of our Account Management team, you will have full ownership of a significant portfolio of existing Templafy customers. Your job is to be the strategic point of contact for your customers, develop mutual plans for the deployment and utilization of our solutions, increase customer satisfaction, and ultimately drive increased revenue. Your key KPI’s will be revenue, customer health scores, and retention & renewals.

You will:

  • Be empowered to take key decisions on your customer portfolio.
  • Create...

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